Bạn vẫn xem: Your pc ran into a problem và needs to lớn restart
Has your Windows computer suddenly crashed, stopped working, or is refusing to boot? If so, you might encounter the "Your PC ran into a problem & needs to lớn restart" error.
This is a common and generic PC error, often referred khổng lồ as the "blue screen of death". We"re going khổng lồ talk you through every step of this error: what it means, how to lớn know what your specific PC problem is, và how lớn fix that issue.
Above is a picture of the "Your PC ran into a problem & needs lớn restart" error screen. It"s often called the "blue screen of death" (or BSOD) error---you can figure out why!
This example says, "We"ll restart for you". The screen might also say "We"re just collecting some error info, and then we"ll restart for you".
This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping it booting.
At the vị trí cao nhất of the screen is a sad face, followed by the problem message. Next, a line reads:
For more information about this issue và possible fixes, visit https://www.windows.com/stopcode
Type this URL into your internet browser and it"ll take you lớn Microsoft"s support page. Since these errors can occur for a variety of issues, the support on this page is generic rather than specific to your problem. You can also scan the QR code (that"s the section on the bottom left) on your phone khổng lồ be taken to the same page.
The most pertinent part of this screen is at the bottom where it lists a "Stop code". In our example, the stop code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That"s because a stop code is an identifier that helps understand why you received this error in the first place.
You should write down this stop code so that you can refer khổng lồ it later. If you"re in an organization, take this stop code khổng lồ your local administrator so they can help diagnose the problem.
If you"re a trang chủ user, tương tác Microsoft support, follow their automated help, then when you get through khổng lồ an agent you can give them the stop code.
There are hundreds of possible stop code errors. Some other examples are:CRITICAL_PROCESS_DIED SYSTEM_THREAD_EXCEPTION_NOT_HANDLED IRQL_NOT_LESS_OR_EQUAL VIDEO_TDR_TIMEOUT_DETECTED PAGE_FAULT_IN_NONPAGED_AREA SYSTEM_SERVICE_EXCEPTION DPC_WATCHDOG_VIOLATION
How to lớn Fix Specific Stop Code Errors
We have written articles on how to fix specific stop code errors. If you see your error listed below, click it to lớn visit that article. If yours isn"t listed, keep reading for some general troubleshooting advice.
How lớn Fix a "Your PC Ran Into a Problem & Needs khổng lồ Restart" Error
As discussed, there are so many reasons why you might see a "Your PC ran into a problem và needs lớn restart" error, which means it"s not possible lớn provide the guaranteed solution. However, there are things that are more likely khổng lồ cause these errors. As such, follow these troubleshooting steps và it might fix the problem.
1. Unplug External Hardware
Have you recently plugged in a new external drive, mouse, keyboard, or similar lớn your computer? If so, this could be causing the problem.
Unplug everything that you don"t need & see if the problem goes away. If it does, plug one device in, restart, and see if everything remains stable. Repeat this process until you identify the faulty hardware, then liên hệ the manufacturer.
2. Uninstall Recently Added Software
Software that you download and install can cause unexpected problems. If you receive the blue screen error after you have recently installed something, you should remove it. This can often happen with antivirus software.
lớn uninstall a program, press Windows key + I to mở cửa Settings. Click Apps. This brings up a danh sách of all your installed programs. On the Sort by dropdown, click this & change it lớn Installation date.
Now the most recently installed programs will appear at the top. Khổng lồ remove one, select it from the list và click Uninstall.
A driver is a piece of software that helps Windows 10 control hardware. For example, your graphics card, printer, và network adapter all use drivers.
Drivers update periodically lớn ensure compatibility with the latest version of Windows 10. However, sometimes a driver update can break your system. As such, you may need lớn roll back a driver update---that is, go back lớn a previous version.
To vày this, press Windows key + X và click Device Manager. This tool shows categories like Display adaptors and Monitors, which you can double click to expand and see the devices within.
Right click a device và click Properties > Driver. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when you started having trouble, click Roll Back Driver (if available) or Uninstall Device (the device will reinstall when you restart).
Windows 10 should keep itself updated automatically, but there might be an update in the download queue that hasn"t processed.
Keeping Windows 10 updated is important because it means you will benefit from the latest features và bug fixes. Your xanh screen error might be happening because of software or hardware incompatibility that has been solved in a recent update.
lớn check, press Windows key + I to open Settings và click Update và Security > check for updates. If there are any updates, follow any prompts to tải về and install them immediately.
More Help và Troubleshooting Tips
If the advice above hasn"t helped you get rid of the "Your PC ran into a problem và needs to restart" error, don"t worry. We have a whole other guide packed with more tư vấn on how khổng lồ solve the xanh screen of death.
Analyze Your blue Screen Error With Advanced Tools
Hopefully, this has helped you understand the meaning of the "Your PC ran into a problem & needs to lớn restart" error và guided you towards relevant support.
If you still need help và are an advanced user, you can solve xanh screen errors using third-party programs.
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