when I lon on in windows 8.1 using romanhords.com tài khoản it shows "the instruction 0x00000000 referenced memory at 0x00000000. The memory could not be written." click OK to lớn terminate the problem. Và screen/windows is blinking or refreshing continuously và nothing can open.

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how to lớn solve the problem?

Original title: Explorer.exe Problem.


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A. User
Replied on March 17, năm ngoái

Hi Ankit,

Thank you for posting your query in romanhords.com Community.

I can imagine the inconvenience you are experiencing & will certainly help you in the right direction lớn fix the issue. However, I would appreciate if you could answer a few questions to lớn narrow down the issue in order lớn provide you with better assistance.

Did you make any significant hardware or software changes lớn the computer prior to this issue?Have you tried any troubleshooting steps so far?

The issue may arise if Windows detects possible problems with your computer’s memory. I would suggest you lớn try the following methods and check if the issue persists.

Method 1:

Run the Windows Memory Diagnostics Tool and check if it helps.

Press Windows key + X.Click Control Panel.Open Administrative Tools (in "Large icons" view).Double-click to lớn initiate the Windows Memory Diagnostics.Click on Restart now and check for problems (recommended).

Let the tool run and check if any memory errors are fixed. Let us know the results if the detected errors are not fixed.

Method 2:

If Method 1 does not help, try to lớn boot the system in safe mode and check ifthe issue is reproduced. If not, then clean boot the computer and check if it helps.

Step 1:

Safe mode is a diagnostic mode in which you are logged in with only necessary minimal services and drivers enabled. Kiểm tra if the issue is reproduced.

Refer lớn the following steps:

Click on the power nguồn button on the login screen.Press and hold the SHIFT key on keyboard and simultaneously click on Restart option.Once your PC restarts, on the Choose an option screen, tap or clickTroubleshoot.If you don"t see the Startup Settings option, tap or clickAdvanced options.Tap or click Startup Settings.Tap or click Restart.On the Startup Settings screen, choose the startup setting forSafe Mode with Networking (Generally F5 key is pressed to lớn select this setting).Sign in to your PC with a user trương mục that has administrator rights.

Check if the issue persists in Safe Mode.

If the issue does not reproduce in Safe Mode, then try khổng lồ clean boot the system and kiểm tra if the issue persists.

Step 2:

Putting your system in Clean Boot state helps in identifying if any third tiệc ngọt applications or startup items are causing the issue. You need to follow the steps from the article mentioned below khổng lồ perform a Clean Boot.How to lớn perform a clean boot in Windows

If the issue does not occur in clean boot, then you may determine which application/service on the computer is causing this issue. This can be done by following the instructions for “Windows 8.1 and Windows 8” given in the section “How lớn determine what is causing the problem by performing a clean boot” from the same given link.

Note: Refer "How to lớn reset the computer to lớn start normally after clean boot troubleshooting" khổng lồ reset the computer to lớn start as normal after troubleshooting.

If the issue still exists, try the next method.

Method 3:

Try khổng lồ run a System file Checker (SFC) scan to check for any system files corruption in the system.SFC scan will scan for corrupt system files on the computer and repair them.

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Press Windows key + X, click Command Prompt (Admin).In the Command Prompt, type the following command, và then press ENTER:sfc /scannow

For more information refer to this link: Use the System file Checker tool khổng lồ repair missing or corrupted system files

Hope this information is helpful. Bởi vì let us know if you need any further assistance, we"ll be glad lớn assist you.


Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to lớn another. Any content of an adult theme or inappropriate lớn a community website site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears khổng lồ violate over user license agreements, including providing hàng hóa keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any liên kết to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.