It is not always possible lớn ship all orders at once, especially with products made of multiple pieces. Therefore, some businesses often ship them separately. The arrival time might vary for a few days depends on the warehouse location. This is called partial shipment.

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Although this may be necessary for certain situations, it is pretty hard to monitor the operation. How vì chưng you monitor a partial shipment in your system? What criteria will you phối in place to lớn ensure a completed order only when fulfilled?

Before executing, it is crucial lớn know the process, the best approach, và whether you are doing it right. 

What is a partial shipment?

A partial shipment involves delivering one single order in several shipments. One of the common use of partial shipments is when one of the items within the order is on backorder. It is also necessary lớn make partial shipment when a delay occurs or items are stored in different warehouses. 

For instance, you manufacture XYZ phones và get an order of 200 phones. When you check your warehouse, you discovered you only had 140 XYZ phones. How vị you khuyến mãi with such an order when you can’t fulfill it instantly? The best solution is to tương tác the customer to lớn make partial shipment of available products. You can ship 140 in your store first và deliver the rest later once you get them from the manufacturer

Why are partial orders necessary?

Partial shipment helps create an excellent customer experience. In the example above, the merchant may thua kém the entire order if they don’t perform a partial shipment. This will also gift their competitors with a generous customer. 

In other words, partial order can ensure both customer experience and sales increase. 

Challenges of having partial orders

Though necessary, some business owners still struggle lớn offer partial shipments, properly due khổng lồ the backend management. This is because the partial shipment process is relatively complicated. You’ll have to track the delivery status of each order, notify customers when each package arrives, và fulfill an mở cửa order. Furthermore, you also have to khuyễn mãi giảm giá with creating multiple receipts for one order.

Partial orders best practices

Use tools lớn split orders

Automation tools make it easier to treat individual items separately. The platform can split orders into different line items in order to lớn create a distinguished tracking code và label for each item. Remarkably, it ensures you don’t thất bại the main thắng lợi from a single order. Therefore, once all items are fulfilled, you can mark the order as completed. 

Use automation to lớn update status

Automation tools such as nChannel allow you to lớn get updates on partial shipments. You can integrate it into your eCommerce platform to lớn create order workflows, track partial shipments & leave a mark when the order is completed. 

Perform partial shipment with Backorder

Clearly, this type of delivery is extremely beneficial for your backordered products.

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With partial shipments, your customer can receive part of the order first và the rest later with a higher guarantee. Integrate both platforms in your store today & start an order backup strategy for better performance! If you are opening a store on BigCommerce, our BackOrder ứng dụng will help you rescue revenue:


The phầm mềm allows your customer to lớn purchase even at 0 inventory, with customizable notifications & ETAs.

Our products & services: Shopify automation, BigCommerce automation, Backorder management